%kb_name - %short_descr - Kellogg Information Systems

Contents

Using NU Workspace
Access Requirements
Available Requirements
Accessing NU Workspace
Access and Saving your files in NU Workspace
NU Workspace Basic

Kellogg Information Systems, in partnership with the Weinberg College of Arts and Sciences, offers the Kellogg community access to the NUworkspace web-based Windows virtual desktop environment. NUworkspace provides software access from any web browser. No software installation is required.

NUworkspace leverages the Apporto secure cloud-based platform to offer users a Windows virtual desktop with a suite of software applications for University work. Its purpose is to provide eligible faculty, students, and staff with access to programs that are not available on their current desktop or laptop computers. See the Getting Started with Apporto video tutorial for a demo of the service. For additional information about NUworkspace, see: https://nuworkspace.northwestern.edu/.

Using NUworkspace

This service is not a replacement for local software. It is intended to allow occasional access to special software if unavailable on personal computers.
Kellogg is not responsible for the retention of data, including files and folders, saved within online sessions. Routine maintenance will be performed which will erase saved data. It is your responsibility to save a copy of your data to your personal OneDrive storage or to your local computer.
NUworkspace is a shared resource at Northwestern, log off promptly from your session when finished to free up platform resources for other users. Do not leave virtual desktop sessions idle.

Access Requirements

Active Northwestern NetID
Computer, tablet or mobile device with internet access

Available Requirements

NUworkspace sessions include many standard software titles and tools
Access to some software titles are based on eligibility and require approval - if you utilize Palisade in your class and do not have access to Palisade applications, contact KIS at kis@kellogg.northwestern.edu
Included special Software applications are listed here: https://nuworkspace.northwestern.edu/available-software/

For information regarding other applications or for general software availability information, please visit the following resources:

Kellogg Research Support page (https://www.kellogg.northwestern.edu/research-support/dataset.aspx)
Northwestern Distribution and License Management page (https://www.it.northwestern.edu/service-catalog/device-management/software/index.html)

Accessing NUworkspace

NOTE: Virtual desktops are available via a secure web interface. Users authenticate with their NetID credentials. Additional information about NUworkspace and the applications available here: https://nuworkspace.northwestern.edu/.

Go to https://northwestern.apporto.com/ and select Log In.
Log in using your NetID and NetID password, if prompted.
From the App Store, locate the primary software title you would like to use (browse or search), then select the Launch button. Note: selecting an app will load your virtual desktop session and launch the app. In addition to the software title selected at Launch, Microsoft Office and other software is available for use within every virtual desktop session.
- If you don't require use of software titles listed and need basic Windows desktop access, select the Full Desktop RDS app shown below.
Wait for your virtual Windows desktop session to launch; sessions can take up to 30 seconds to fully load, then utilize software within your session.
When finished, sign out promptly from your virtual desktop session to free up platform resources for other users. Select Windows Start menu > User Account icon > Sign out, then close your browser tab.
Sign out of Apporto by selecting your university email address (top right) for account menu options, then select Logout.

Access and Saving Your Files in NUworkspace

Within NUworkspace, you can access cloud storage services (like OneDrive, Google Drive, DropBox) to edit or save files. You can also transfer working files between the virtual desktop and your local computer.

While you can access cloud storage services via the web browser, you can also connect them with your virtual machine to access files and folders using Windows File Explorer. See Mounting a Cloud Drive for instruction to connect Apporto to your cloud service account or the Mounting a Cloud Drive video tutorial.

You can upload existing files to Apporto for editing or save files you create in Apporto to your computer using the buttons in the Apporto session panel (top menu). See Uploading and Downloading Files for instructions on transferring files between Apporto and your computer.

NUworkspace Basics

Apporto offers a Windows Virtual Desktop environment that includes many software titles. After selecting the App Store application you intend to use primarily, you will have access to all other available software in each virtual desktop session. See below for instructions for standard computing actions:

Copying and Pasting

Printing a File using your computer

Printing a File using KPrint Web Print

Troubleshooting

Getting Help

For a demo and overview of features, watch the Getting Started with Apporto video tutorial.

For self-help and solutions to common questions, please review the Apporto Troubleshooting User Guide.

For general questions about NUworkspace or if you are in a course that requires special software access, like Palisade or other applications, and you do not have access, contact KIS via kis@kellogg.northwestern.edu.

For technical issues during NUworkspace Apporto virtual desktop sessions or problems with applications used within sessions, contact Apporto Support via support@apporto.com. When submitting a request to Apporto support, please include the following to help them resolve your request quickly: