Eligibility

• Palisade DecisionTools Suite for Excel is available only to students enrolled in courses that require Palisade software usage and to the faculty teaching these courses.
• Palisade applications are accessed via Northwestern’s secure web-based NUworkspace virtual desktop environment.
• Access to use Palisade applications in NUworkspace is provisioned based on course enrollment status or requests to KIS via Kellogg Teaching Support.

Compatibility

• Palisade @Risk software is only available for the Windows operating system. It is not compatible with MacOS platform or ARM system architecture. This includes Apple Silicon computers (those with M series processors) and Windows on ARM OS used for Microsoft Surface Pro X and other Windows-based computers.
• The Northwestern NUworkspace platform provides a Windows virtual desktop environment suitable for running Palisade applications. NUworkspace is accessible via web browser and works on both macOS and Windows platforms, regardless of OS version. No software installation is required. Google Chrome is recommended for best experience.

Accessing Palisade via NUworkspace

NUworkspace offers a secure web-based Windows virtual desktop, allowing for access to Palisade and other applications regardless of your personal computer platform. No software installation is required. Visit our Palisade Applications page for additional information, instructions and answers to frequently asked questions.

Palisade Applications & Support

To prepare for using Palisade applications via NUworkspace, visit our Palisade Applications page for additional information including browser and network requirements, how to launch applications, FAQ information and how to get help.

For general questions about NUworkspace or if you are in a course that requires Palisade and you do not have access to Palisade Decision Tools Suite applications in NUworkspace, contact KIS via kis@kellogg.northwestern.edu. 

For guides and self-help documentation for @Risk or other DecisionTools applications, visit the Palisade Help Resources page.  

To submit a Palisade support ticket requesting assistance with Palisade application issues, email Palisades support via: support@palisade.com. 

For technical issues during NUworkspace Apporto virtual desktop sessions or problems with Palisade or other applications used within sessions, contact Apporto Support via support@apporto.com. When submitting a request to Apporto support, please include the following to help them resolve your request quickly:

• The steps taken that produce the issue
• The time that you experienced the issue
• Screen capture of the issue and any errors
• Copy and paste the full session URL from your browser