Contents

• Introduction
• Printer Settings for Different Paper Types, Weights, or Sizes
• How to Set Up Printer for Special Jobs
• Sending a Print Job from your Computer
• Ricoh Support and Assistance

Introduction

This article describes best practices for printing special, non-standard print jobs including labels, cardstock, or other different paper types using Ricoh KPrint printers. Printer paper trays are configured to handle standard print jobs printing on plain paper. Additional steps are required to print non-standard print job types  using the printer bypass paper tray.

Printer Settings for Different Paper Types, Weights, or Sizes

• For labels and heavier cardstock, printing must use the bypass tray, typically located on the printer's right side, as it has the most direct paper path, minimizing the chance of jams, paper misfeeds or other potential issues like labels becoming separated from their backing during printing.
• Each paper tray has its own paper thickness setting.  By default, this is set to Plain Paper 1 (66 to 80.9g/m2) on all trays.  To accommodate alternative special print jobs, KIS has modified the default paper thickness on the bypass tray to Thick Paper 2 (150.1 to 216g/m2) for all printers.  While this setting is suitable for a variety of special print job types, there may be circumstances where a different paper thickness is required.
• Consult the label or cardstock package or product sheet below to determine the weight required for your print job.  Each “stock” should have a grams per square meter (g/m2) measurement listed.  If it is heavier than the Thick Paper 2 range (150.1 to 216g/m2), it is necessary to modify the paper setting on the printer's bypass tray before printing your job. Departments have access to modify paper settings on their own printers. KIS is responsible for making these changes for public (student) printers.
  
  

 

How to Set Up the Printer for Special Jobs

• Log into the printer interface using the Ricoh Web Image Monitor to verify bypass tray settings or make changes remotely
  
  • NOTE: Admin access is required; Department Print Mangement Contact or Manager should contact KIS or Ricoh if assistance is needed
• Select Device Management > Configuration
• Select Paper, then scroll to the bypass tray section
• Determine if the printer bypass tray is configured to print to the paper weight and size specific to your job
  
  • Every printer was configured with the default bypass tray setting of Think Paper 2 originally as it is suitable for most non-standard jobs, confirm this setting
  • Edit the paper setting selection as appropriate; Note: thicker paper may require Card Stock Thickness
• Send your job to KPrint (read more in the section "Sending a Print Job from your computer" below)
• Insert paper or card stock in bypass tray
• IMPORTANT: After your job is complete, change the bypass tray setting back to Think Paper 2 for the next user

Sending a Print Job from your Computer

Note: the default input tray on all Ricoh printers is the large capacity tray (if equipped) or tray 1 (if no LCT exists).  The bypass tray must be used for special print jobs using thicker or heavier paper.

1. Select to print the job from your application, choosing the KPrint-Color or KPrint-BW printer
   
   
2. In the print dialogue screen, select Printer Properties
   
3. Under Input Tray select Bypass Tray
   
4. Under Paper Type select Thick Paper 2 (or other if applicable)
   
   
   
5. Click OK
   
   
6. Make any other finishing settings, if needed  
   
   
7. Send the print job (Note: Send a single-sheet test job first to confirm your job will print as intended before processing a large job)
   
   
8. At the printer, open the bypass tray and add your paper / labels / cardstock
   
   
9. Log in to the printer, then select Print Release to print your print job

Support and Assistance

For assistance with special print jobs on Public KPrint printers, contact KIS via kis@kellogg.northwestern.edu. 

For assistance with special print jobs on Department Faculty and Staff KPrint printers, or to schedule a training session, work with your department admins to contact Ricoh via their portal at https://my.ricoh-usa.com/ or phone at 1-888-456-6457. You will need the equipment ID found on the Ricoh product label to submit and track your request.